NOVOTEL MEXICO CITY SANTA FE, Mexico City – A Smart Stay in the City
About the Hotel
Rooms with Essentials
The Novotel Mexico City Santa Fe offers 148 guestrooms equipped with flat-screen TVs, minibars, and free Wi-Fi. Each room includes a private bathroom with complimentary toiletries and a hairdryer. Some rooms feature sofa beds, accommodating families. Soundproofed walls ensure minimal noise disruption.
Dining Options
The hotel's on-site restaurant, 4 Saisons, serves international and Mexican cuisine from 6 a.m. to 11 p.m. A lobby bar offers drinks, and to-go breakfasts are available on weekdays from 6:00 AM to 11:00 AM.
Leisure & Entertainment
Guests can watch soccer, American football, basketball, and tennis matches or concerts on a big-screen TV in the bar. The hotel has an outdoor pool, a fitness center, and Mac computers with Xbox Kinect for guest use. Nearby, Parque La Mexicana and Chapultepec Park provide outdoor recreation.
Convenient Location
The hotel is in Santa Fe, a business and residential area of Mexico City. It is a 2-minute drive from Parque La Mexicana and steps from Samara Shops. The largest shopping mall in Latin America is nearby. Free shuttle service is available to Santa Fe and Interlomas areas.
Guest Services
The hotel provides express check-in and check-out, concierge assistance, and luggage storage. Additional services include babysitting, dry cleaning, and complimentary newspapers in the lobby. Public parking costs MXN 70 per day. Safety features include fire extinguishers, smoke detectors, and a first aid kit.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
Services
- Valet parking
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Swimming pool
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel rooms are large and comfortable but lack proper ventilation, making the stay less enjoyable. The service is outstanding with prompt and friendly assistance, including airport pick-up and late check-out options. Despite being far from the Central Business District, the location in Santa Fe offers easy access to a mall and cinema. The dining experience is inconsistent with some dishes being unappealing. Overall, the facilities meet basic needs, but improvements could enhance the overall experience.
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